Jessica Johnson

Jessica is a strategic communications professional specializing in internal and external communications and public relations. She translates complex business priorities into clear, actionable narratives that strengthen employee engagement, with an emphasis on frontline messaging.

She brings clarity and structure to communications in complex, matrixed organizations, ensuring messages align with enterprise values and goals, while supporting employee retention.

Explore selected work in the portfolio or connect using the contact information provided on her CV.

Photo by Bastian Riccardi on Pexels

8th October 2026

Social Media Content & Engagement

Managed end-to-end LinkedIn content planning and development, recognizing key observances and holidays and creating content that highlighted ERGs, BRGs and business priorities. Wrote and edited posts, partnered with graphic design on visuals and used engagement insights to shape future content.

C-Suite Social Media • 31st January 2026

Leader Social Media Messaging

CEO social media repost spotlighting in-branch visits and frontline listening and appreciation for frontline teammates.

Change Communication • 31st January 2026

Employee Communication: Driver Safety Update

Change communication sent via an employee cascade to brand leaders, branch managers, and technicians.

Creative Nonfiction Story • 1st December 2016

Creative Nonfiction: In the Closet

Published creative nonfiction piece written during Jessica's undergraduate studies at Columbus State University in 2017.

Company Magazine • 29th December 2023

Magazine Feature: Company- and Customer wide Publication

Published magazine spread (pgs. 21-22) dedicated to the modernization of Southwest Airlines.

Regional Campaign • 19th January 2024

Infographic: Dallas Area Rapid Transit (DART)

Part of a robust communications plan showcasing the importance and need of government-funding for a public transportation system upgrade and rebrand.

Local Town Newspaper • 26th January 2017

Newspaper Coverage: Community Event

Local coverage of an upcoming community event featuring special guests, performances and revival for community members.